If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Items such as gel padding and tights cannot be returned due to the personal nature of the product. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package, packing slip, and request in a prepaid, insured, traceable method to the address below.

Jenskates LLC - Returns

405 Industrial Ave

Cheshire, CT 06410

USA